Outlet Server - HRC Philadelphia

Hard Rock Hotel Cancun; Philadelphia (Philadelphia County); On-site; USD 15,000 - 20,000; Part time

Job summary

Hard Rock Hotel Cancun is seeking an Outlet Server for its Philadelphia location. This role ensures exceptional guest experiences by taking orders, maintaining cleanliness, and providing excellent customer service. Ideal candidates should possess strong communication skills and a passion for the hospitality industry.

If you're enthusiastic about creating memorable experiences and are ready to work in a dynamic environment, we invite you to apply and join our team!

Qualifications

• Experience in food service industry preferred.
• Ability to multitask and handle fast-paced situations.
• Strong interpersonal skills to engage with guests.

Responsibilities

• Take guests’ orders and handle payments.
• Maintain cleanliness and organization of the station.
• Provide excellent customer service and create memorable experiences.

Skills

Communication

Impeccable product knowledge

Sales transaction proficiency

Attentiveness to guests

Job description

## Outlet Server - HRC PhiladelphiaApplyremote type: Onsitelocations: Hard Rock Cafe Philadelphiatime type: Part timeposted on: Posted Todayjob requisition id: R9402Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”