Outlet Server - HRC New Orleans

Hard Rock Hotel Cancun; New Orleans (LA); On-site; USD 16,531 - 20,664; Part time

Job summary

Hard Rock Hotel Cancun is seeking an Outlet Server for its location in New Orleans. This part-time role is essential in delivering memorable experiences for our guests by effectively managing orders, ensuring cleanliness, and maintaining excellent product knowledge.

If you are passionate about customer service and enjoy working in a dynamic environment, we encourage you to apply!

Qualifications

• Previous experience in a customer-facing role preferred.
• Ability to handle cash transactions accurately.
• Strong communication and interpersonal skills.

Responsibilities

• Take guests' orders and serve food and beverages.
• Ensure a clean and organized work station.
• Maintain knowledge of menu items and promotions.
• Engage with guests to create memorable experiences.

Skills

Customer service skills

Cash handling

Point-of-sale proficiency

Alcohol service knowledge

Product knowledge

Organizational skills

Job description

## Outlet Server - HRC New OrleansApplylocations: Hard Rock Cafe New Orleanstime type: Part timeposted on: Posted Todayjob requisition id: R7179Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.