Outlet Sales Floor Leader & Coach

Goodwill Industries of Houston; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill Industries of Houston is seeking an Assistant Manager for the Outlet Sales Floor to lead a high-volume retail team. You will focus on delivering world-class customer service, oversee daily sales floor operations, and drive sales while supporting mission funding.

Responsibilities include coaching staff, managing schedules, and ensuring safety and cleanliness on the sales floor. Flexibility for evenings and weekends may be required.

Qualifications

• Requires high school diploma; bachelor’s preferred or equivalent experience.
• Experience in high-volume retail sales with customer service focus.
• Ability to lead, train, and coach sales floor staff while maintaining safety and cleanliness.

Responsibilities

• Drive outlet sales floor performance with customer service excellence.
• Coach and supervise outlet sales floor associates and manage schedules.
• Handle cash accountability and POS transactions; ensure safety and cleanliness standards.

Skills

Retail sales

Management

Customer service

Team leadership

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Goodwill Industries of Houston is seeking an Assistant Manager for the Outlet Sales Floor to lead a high-volume retail team. You will focus on delivering world-class customer service, oversee daily sales floor operations, and drive sales while supporting mission funding.

Responsibilities include coaching staff, managing schedules, and ensuring safety and cleanliness on the sales floor. Flexibility for evenings and weekends may be required.