Outlet Floor Lead & Operations Coach

Goodwill Industries of Middle Tennessee; Nashville (TN); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Goodwill Industries of Middle Tennessee seeks an Outlet Shift Leader for the Cockrill Bend- Outlet II location. You will lead on-shift teams, ensure safe and efficient product flow, and support donation and customer operations in a fast-paced outlet environment.

Responsibilities include guiding associates, coordinating table rotations, and maintaining daily production goals while upholding Goodwill's mission and values.

Formación

• High School Diploma or equivalent required.
• Associate's degree in business, Logistics, Supply Chain, Management, Retail Operations, or related field preferred.

Responsabilidades

• Serve as the on-shift lead during assigned shifts, supporting daily outlet operations and helping keep the facility running safely and efficiently.
• Provide visible, on-floor leadership to guide outlet associates and support smooth shift execution.
• Lead team members on the outlet floor and help ensure daily expectations are met.
• Assign work, redirect team members, and follow up on tasks during the shift.
• Support shift handoffs by communicating priorities, coverage needs, safety concerns, customer issues, and operational updates to management.
• Escalate complex customer, donor, safety, staffing, facility, or operational concerns to management as appropriate.
• Step in as needed to remove barriers and keep operations moving.

Conocimientos

Communication

Leadership

Safety awareness

Educación

High School Diploma or equivalent

Associate's degree in business or logistics (preferred)

Descripción del empleo

Goodwill Industries of Middle Tennessee seeks an Outlet Shift Leader for the Cockrill Bend- Outlet II location. You will lead on-shift teams, ensure safe and efficient product flow, and support donation and customer operations in a fast-paced outlet environment.

Responsibilities include guiding associates, coordinating table rotations, and maintaining daily production goals while upholding Goodwill's mission and values.