Outlet Operations Manager - Restaurant & Bar (Flexible Hours)

Tapatio Springs Hill Country Resort; Boerne (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical & Dental

Vision

Vacation & Holidays

Pet insurance

Life insurance (Supplemental)

Spousal Life

Child Life

Disability insurance

401(k) matching

Hotel room discounts

YouDecide discounts

Job summary

HEI Hotels and Resorts seeks a dynamic Outlets Manager for Tapatio Springs Hill Country Resort in Boerne, TX. Lead Restaurant, Room Service and Bar operations, hire/train staff, and ensure service quality.

The role requires 2+ years in a related position, strong budgeting skills, and deep knowledge of hospitality practices. Competitive benefits and growth opportunities are provided in a country setting with Texas hospitality.

Qualifications

• More than two years of post-high school education.
• Two years of full employment in a related position with this company or other organization(s). Hotel experience preferred.
• Thorough knowledge of restaurant/hotel practices and procedures; ability to determine course of action based on guidelines.

Responsibilities

• Investigate and analyze current activities or information and make logical conclusions and recommendations.
• Ability to make decisions based on established policy and procedures.
• Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager.
• Direct the day-to-day operations of the bar operations.
• Interview, hire, train, develop, evaluate performance, resolve problems, and recommend discipline when appropriate of staff members.
• Retain and motivate associates within the various outlets.
• Implement company programs and manage operations of Restaurant, Room Service and other F&B outlets to ensure compliance with LSOPs/SOPs, safety regulations and laws.
• Forecast, monitor, control and report on outlet budgets (labor, food, beverage, supplies, equipment) to maximize revenue and minimize expenses while ensuring adequate staffing and service.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Monitor and control maintenance/sanitation of outlets and equipment to protect assets and ensure quality service.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Skills

Leadership

Communication

Budgeting

Quality assurance

Hospitality law

Education

Post-high school education

Hotel experience preferred

Job description

HEI Hotels and Resorts seeks a dynamic Outlets Manager for Tapatio Springs Hill Country Resort in Boerne, TX. Lead Restaurant, Room Service and Bar operations, hire/train staff, and ensure service quality.

The role requires 2+ years in a related position, strong budgeting skills, and deep knowledge of hospitality practices. Competitive benefits and growth opportunities are provided in a country setting with Texas hospitality.