Outlet Server: Guest Service Specialist

Hei Hotels Inc.; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

401(k) Matching

Hotel Discounts

Paid Time Off

Job summary

HEI Hotels Inc. at Westin San Antonio North in San Antonio, TX is seeking an Outlet Server to provide guests with friendly, attentive service, take orders, and coordinate with kitchen and bar staff.

You will greet guests, explain specials, input orders into the POS, deliver meals and beverages, and ensure guest satisfaction while adhering to safety and service standards. Previous serving experience preferred; training provided.

Qualifications

• Provide friendly, courteous service and explain specials.
• Record and repeat guest orders to ensure accuracy.
• Operate POS to input orders and close checks.

Responsibilities

• Greet guests and explain specials and promotions.
• Input orders into POS and relay details to kitchen.
• Deliver orders and beverages and check guest satisfaction.

Skills

Guest service

Team player

Effective communication

POS system

Tools

Point of Sale (POS)

Job description

HEI Hotels Inc. at Westin San Antonio North in San Antonio, TX is seeking an Outlet Server to provide guests with friendly, attentive service, take orders, and coordinate with kitchen and bar staff.

You will greet guests, explain specials, input orders into the POS, deliver meals and beverages, and ensure guest satisfaction while adhering to safety and service standards. Previous serving experience preferred; training provided.