Outlet Operations & Guest Experience Lead

Auro Hotels; Charleston (SC); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Auro Hotels in Charleston seeks an energetic Food & Beverage Assistant Manager to help run the restaurant and nearby venues, ensuring guest expectations are met.

You will manage service, supervise staff, and coordinate with the Chef and Night Audit, while maintaining menu knowledge and wine list expertise to enhance the guest experience.

This role requires professionalism, composure under pressure, and a focus on accurate cash handling and timely closing procedures.

Formación

• Experience in fast-paced, service-oriented environments.
• Strong guest interaction and problem-solving skills.
• Ability to train and coordinate a service team.
• Basis knowledge of wine and bar operations.

Responsabilidades

• Ensure high-quality service in a fast-paced setting.
• Interact with guests and respond to requests professionally.
• Coordinate service between team members for smooth shifts.
• Perform opening and closing duties, including cash handling.
• Reconcile checks and ensure correct accounts; finalize paperwork.

Conocimientos

Customer service

Communication skills

Team coordination

Menu and wine knowledge

Cash handling

Herramientas

POS systems

Descripción del empleo

Auro Hotels in Charleston seeks an energetic Food & Beverage Assistant Manager to help run the restaurant and nearby venues, ensuring guest expectations are met.

You will manage service, supervise staff, and coordinate with the Chef and Night Audit, while maintaining menu knowledge and wine list expertise to enhance the guest experience.

This role requires professionalism, composure under pressure, and a focus on accurate cash handling and timely closing procedures.