Guest Experience Assistant - Fine Dining Server Support

The Charleston Place; Charleston (SC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Charleston Place in Charleston, SC, is seeking a friendly Assistant to greet guests and support servers during meals, ensuring service standards and a warm welcome.

You will maintain knowledge of menu items, assist with side duties, stock supplies, and help with setting tables and attending to guests. Strong English communication and the ability to work under pressure in a fast-paced hotel environment are essential.

Qualifications

• High school diploma or equivalent.
• Ability to communicate in English with guests and staff.
• Provide friendly, efficient and courteous service to guests.
• Maintain knowledge of hotel services and hours of operation.
• Ability to work under pressure and handle guest requests professionally.

Responsabilités

• Assist servers during meal periods.
• Greet guests warmly and by name when possible.
• Be familiar with menu items, ingredients and beverages.
• Stock supplies and prepare service areas.
• Set and buss tables; polish glassware and silverware.
• Refill pitchers and guests' glasses during service.
• Ensure service follows established standards and is courteous.
• Maintain confidentiality and security of guest information.

Connaissances

English communication

Customer service

Problem solving

Team player

Effective multitasking

Formation

High school diploma

Description du poste

The Charleston Place in Charleston, SC, is seeking a friendly Assistant to greet guests and support servers during meals, ensuring service standards and a warm welcome.

You will maintain knowledge of menu items, assist with side duties, stock supplies, and help with setting tables and attending to guests. Strong English communication and the ability to work under pressure in a fast-paced hotel environment are essential.