Outlet Customer Experience Specialist

Lowe's Companies, Inc.; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) Retirement account with company

Job summary

Lowe’s Companies, Inc. in Chicago is seeking a Customer Service Associate to assist Pro and retail customers, load merchandise, process sales, and maintain store safety and organization.

You will use POS terminals, answer questions, and help customers find the right products while delivering friendly, knowledgeable service every shift. You’ll collaborate across departments to ensure accurate pricing, packing, and timely deliveries, contributing to a smooth checkout and positive shopping

Qualifications

• Demonstrates strong customer service and communication skills.
• Ability to guide customers to products and answer questions promptly.
• Willingness to work across store areas to support customers.

Responsibilities

• Provides SMART customer service at Lowe’s Outlets.
• Assists customers with locating, selecting, and loading merchandise.
• Uses POS terminals to process orders and payments.
• Maintains store cleanliness and safety standards.
• Prepares merchandise according to customer requirements and signage.

Skills

Customer service

Sales

Communication

Tools

POS systems

Job description

Lowe’s Companies, Inc. in Chicago is seeking a Customer Service Associate to assist Pro and retail customers, load merchandise, process sales, and maintain store safety and organization.

You will use POS terminals, answer questions, and help customers find the right products while delivering friendly, knowledgeable service every shift. You’ll collaborate across departments to ensure accurate pricing, packing, and timely deliveries, contributing to a smooth checkout and positive shopping