Outdoor Vehicle Service Coordinator

Cox Enterprises, Inc.; Bordentown (NJ); In loco; USD 42.000 - 58.000; Tempo pieno

Descrizione del lavoro

Cox Enterprises, Inc. is seeking an outside service coordinator to act as the primary contact for client issue resolution and coordination with auction teams.

This role requires working outdoors ~80% of the time and involves coordinating vehicle runs, ensuring inventory movement, and maintaining quality standards. The position emphasizes exceptional customer service, detailed condition reporting, and liaison work with clients on auction processes.

Competenze

• HS diploma/ GED plus 3 years related work, or higher degree with 1 year, or 5 years related work.
• Requires valid driver’s license.
• Requires physical ability and mental acuity to meet business timeframes.

Mansioni

• Resolve client issues as the primary contact for accounts, coordinating with auction teams and stakeholders.
• Deliver exceptional customer service addressing vehicle condition inquiries and discrepancies.
• Coordinate sale vehicle run processes and communicate with auction departments for inventory movement.
• Prepare reconditioning estimates to improve vehicle value and conduct condition reports and imaging audits.
• Educate clients on auction processes and upsell Cox/CAI products as appropriate.
• Maintain strict adherence to Cox standards and safety guidelines.

Conoscenze

Excellent customer service

Communication skills

Multitasking

Prioritization

Safety awareness

Formazione

High School Diploma/GED

3 years related work experience

Strumenti

Microsoft Office

Descrizione del lavoro

Cox Enterprises, Inc. is seeking an outside service coordinator to act as the primary contact for client issue resolution and coordination with auction teams.

This role requires working outdoors ~80% of the time and involves coordinating vehicle runs, ensuring inventory movement, and maintaining quality standards. The position emphasizes exceptional customer service, detailed condition reporting, and liaison work with clients on auction processes.