Outdoor Retail Team Lead (Shift Supervisor)

Sportsman's Warehouse; Prescott (AZ); On-site; USD 26,000 - 37,000; Full time

Job summary

Sportsman's Warehouse is seeking a Team Lead to assist the Store Management Team in daily supervision of Outfitters and store operations. You will coach staff, ensure service standards, and drive sales while maintaining a safe, compliant environment.

The role requires strong leadership, excellent communication, and a good grasp of inventory and merchandising. This full-time position offers varied shifts and a hourly wage of $23.00.

Qualifications

• 2+ years of experience in a retail environment with customer service focus.
• Experience in a supervisory or team lead role preferred but not required.

Responsibilities

• Provide daily guidance and support to hourly team members.
• Model expectations and train staff for brand standards.
• Assist in overseeing store operations and department execution.
• Support opening/closing procedures and store security.
• Coach team members to deliver exceptional customer service.
• Ensure compliance with policies and ATF regulations where applicable.

Skills

Customer service

Leadership

Communication

Retail operations

Team coaching

Education

High school diploma or equivalent

Tools

Tomax

Microsoft Word

Microsoft Excel

Cisco phone system

UKG

Job description

Sportsman's Warehouse is seeking a Team Lead to assist the Store Management Team in daily supervision of Outfitters and store operations. You will coach staff, ensure service standards, and drive sales while maintaining a safe, compliant environment.

The role requires strong leadership, excellent communication, and a good grasp of inventory and merchandising. This full-time position offers varied shifts and a hourly wage of $23.00.