Outdoor Retail Customer Experience Specialist

Bass Pro Shops; Glendale (AZ); On-site; USD 14,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Glendale, AZ seeks a Customer Relations Associate to greet customers, process returns, and guide purchases while maintaining a high standard of service. You will also assist with license sales and participate in store programs to enhance the customer experience.

Responsibilities include ensuring a neat, stocked area, applying safety and policy guidelines, and providing a legendary shopping experience for every customer, every time.

Qualifications

• Minimum education: high school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to operate POS system and handle transactions.

Responsibilities

• Greet customers and provide friendly, prompt assistance.
• Process returns and exchanges with proper paperwork.
• Inform customers about hunting/fishing licenses and store programs.
• Maintain clean, stocked work areas and follow company policies.
• Assist customers in buying decisions by identifying needs and offering products.

Skills

Customer service

Communication

POS system

Merchandise handling

Sales knowledge

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops in Glendale, AZ seeks a Customer Relations Associate to greet customers, process returns, and guide purchases while maintaining a high standard of service. You will also assist with license sales and participate in store programs to enhance the customer experience.

Responsibilities include ensuring a neat, stocked area, applying safety and policy guidelines, and providing a legendary shopping experience for every customer, every time.