Outdoor Retail Customer Experience Specialist

basspro; Lubbock (TX); On-site; USD 12,000 - 20,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Restaurant discounts

Resorts and conservation attractions

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Texas seeks a Customer Relations Associate to greet customers, assist with purchases, manage returns, and promote store programs. The role centers on friendly service and accurate handling of merchandise within a busy retail environment.

Candidates should have basic math and communication skills, be able to operate the POS system, and stay knowledgeable about sales and promotions. This part-time position offers employee benefits and opportunities to contribute to a legendary

Qualifications

• Friendly and professional communication with customers and colleagues.
• Ability to handle merchandise with care and process returns accurately.
• Capable of learning product knowledge and promotions.
• Wollows a strong commitment to customer service standards.

Responsibilities

• Greet customers promptly and provide information and directions.
• Handle merchandise returns and complete refund/exchange paperwork.
• Assist customers with product recommendations based on needs.
• Promote programs including CLUB Membership and In-Store Pick-up.
• Maintain clean, stocked work area and follow company policies.

Skills

Customer service

Communication skills

Teamwork

POS system operation

Education

High school diploma

Tools

Point of Sale (POS)

Job description

Bass Pro Shops in Texas seeks a Customer Relations Associate to greet customers, assist with purchases, manage returns, and promote store programs. The role centers on friendly service and accurate handling of merchandise within a busy retail environment.

Candidates should have basic math and communication skills, be able to operate the POS system, and stay knowledgeable about sales and promotions. This part-time position offers employee benefits and opportunities to contribute to a legendary