Outdoor Retail Concierge & Customer Experience

Bass Pro Shops; Wisconsin; Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Wisconsin to greet customers, handle merchandise with care, and guide buying decisions. You will promote programs, manage returns, and stay informed about sales and promotions to ensure a legendary shopping experience.

Responsibilities include handling firearm safety protocols, assisting visitors, and maintaining a clean, well-stocked area while providing excellent service daily.

Qualifications

• High school diploma or equivalent required.
• Candidate must demonstrate strong customer service and communication.
• Ability to handle cash, make change, and operate the POS system.

Responsibilities

• Greet customers in a friendly manner and assist buying decisions.
• Handle merchandise returns and complete refund/exchange paperwork.
• Maintain knowledge of products and promotions; assist with sales.
• Keep work area clean, neat, and stocked; follow company policies.

Skills

Customer service

Cash handling

Communication skills

Team collaboration

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Wisconsin to greet customers, handle merchandise with care, and guide buying decisions. You will promote programs, manage returns, and stay informed about sales and promotions to ensure a legendary shopping experience.

Responsibilities include handling firearm safety protocols, assisting visitors, and maintaining a clean, well-stocked area while providing excellent service daily.