Outdoor Gear Advisor — Store Experience Champion

REI; Arcadia (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

REI is seeking a Store Sales Specialist in Arcadia, CA to help customers find the right outdoor products and memberships. You will share expertise, make product recommendations, and assist with transactions while keeping merchandise organized and the floor appealing.

The role emphasizes knowledge of REI products, excellent customer service, and the ability to adapt to varied daily tasks. Join us in delivering outstanding outdoor experiences to our members.

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building abilities.
• Open to feedback and other viewpoints.
• Uses business understanding and sound judgment to solve problems.
• Makes solid recommendations from multiple sources.
• Produces quality work by setting goals and priorities.
• Organizes resources to meet deadlines and keeps plans visible.
• Engages and influences others to achieve organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication

Feedback openness

Problem solving

Decision making

Time management

Influence others

Job description

REI is seeking a Store Sales Specialist in Arcadia, CA to help customers find the right outdoor products and memberships. You will share expertise, make product recommendations, and assist with transactions while keeping merchandise organized and the floor appealing.

The role emphasizes knowledge of REI products, excellent customer service, and the ability to adapt to varied daily tasks. Join us in delivering outstanding outdoor experiences to our members.