Outdoor Gear Specialist & Customer Experience Leader

Recreational Equipment, Inc.; Sacramento (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Sacramento, CA is hiring a Store Sales Specialist to help create outstanding outdoor shopping experiences. You will assist customers, share product knowledge, promote memberships, and keep merchandise organized on the floor.

You'll participate in training, support store operations, and follow safety procedures while delivering friendly, expert service tailored to each guest. A positive attitude and flexibility with schedule are essential to success.

Qualifications

• Store retail experience is preferred.
• Excellent communication and relationship-building skills.
• Open to feedback and different viewpoints.
• Good business sense, judgment, and problem solving.
• Ability to set goals, prioritize, and meet deadlines.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Relationship building

Feedback openness

Business thinking

Judgment

Prioritization

Organization

Influence others

Job description

REI Co-op in Sacramento, CA is hiring a Store Sales Specialist to help create outstanding outdoor shopping experiences. You will assist customers, share product knowledge, promote memberships, and keep merchandise organized on the floor.

You'll participate in training, support store operations, and follow safety procedures while delivering friendly, expert service tailored to each guest. A positive attitude and flexibility with schedule are essential to success.