Outdoor Gear Advisor & Customer Experience Lead

Recreational Equipment, Inc.; Corte Madera (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Job summary

REI Co-op in Corte Madera, CA is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, recommending products, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor stocked with merchandise while upholding visual standards.

The ideal candidate has store retail experience, enjoys building relationships, is open to feedback, uses good judgment to solve problems, and can prioritize tasks to meet deadlines.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.

Skills

Store retail experience

Communication skills

Relationship building

Open to feedback

Problem-solving

Goal setting

Prioritization

Team collaboration

Job description

REI Co-op in Corte Madera, CA is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, recommending products, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor stocked with merchandise while upholding visual standards.

The ideal candidate has store retail experience, enjoys building relationships, is open to feedback, uses good judgment to solve problems, and can prioritize tasks to meet deadlines.