Outdoor Gear Sales Specialist - Customer Experience

Recreational Equipment, Inc.; Kennewick (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op is seeking a Store Sales Specialist to help create memorable outdoor experiences by sharing knowledge, offering recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and keep the floor and merchandise organized while staying ahead of trends through product knowledge.

You will join a team that values inclusive, anti-racist culture and provides benefits, training and a path to grow with the co-op, while supporting customers and

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Relationship building

Problem solving

Time management

Teamwork

Adaptability

Job description

REI Co-op is seeking a Store Sales Specialist to help create memorable outdoor experiences by sharing knowledge, offering recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and keep the floor and merchandise organized while staying ahead of trends through product knowledge.

You will join a team that values inclusive, anti-racist culture and provides benefits, training and a path to grow with the co-op, while supporting customers and