Outdoor Campground District Manager (RV Living)

Outdoor Recreation Hospitality llc; Campton (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain – Saco- in the White Mountain National Forest is seeking a District Manager to oversee one recreation area or cluster of campgrounds. You will report to the General Manager and lead training, scheduling, and daily operations, ensuring facility maintenance, safety, and excellent guest experiences.

The role requires managing hosts and maintenance teams, handling visitor interactions, and coordinating with agencies.

Qualifications

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback and desire for continuous learning.
• Must be willing and available to work a flexible, full-time schedule, including evenings, weekends, holidays, and other hours as operational needs require.

Responsibilities

• Oversees general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company standards.
• Supervises and trains hosts and maintenance personnel; develops effective working relationships with them.
• Assists in conducting training workshops, including new hire orientation and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner; resolves situations quickly and effectively.
• Troubleshoots and responds to situations within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may supervise construction/maintenance tasks; assists maintenance personnel.
• Assists in fee collection, facility/grounds maintenance, and water/utilities testing as needed.
• Secures, processes and maintains records pertaining to deposits and revenues; submits reports as directed.
• Collects time cards and submits summaries to Operations Manager.
• Reports problems and unsafe conditions; enforces company standards.
• Fills in for hosts during breaks, vacations; maintains vehicles and equipment.
• Performs other related duties as assigned.

Skills

Customer service

Communication

Flexibility

Leadership

Problem solving

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain – Saco- in the White Mountain National Forest is seeking a District Manager to oversee one recreation area or cluster of campgrounds. You will report to the General Manager and lead training, scheduling, and daily operations, ensuring facility maintenance, safety, and excellent guest experiences.

The role requires managing hosts and maintenance teams, handling visitor interactions, and coordinating with agencies.