District Manager at Androscoggins

Outdoor Recreation Hospitality llc; Campton (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain, oversees district operations at White Mountain National Forest in Saco District. The District Manager role coordinates a campground cluster, reports to the Operations/General Manager, and handles training, scheduling, and facility upkeep to deliver memorable visitor experiences.

Responsibilities include supervising hosts and maintenance staff, conducting safety workshops, handling visitor concerns, and ensuring compliance with operating

Qualifications

• Strong customer service skills with extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience is a plus.
• Ability to learn quickly and follow instructions.
• Willing to work evenings and weekends.

Responsibilities

• Oversees general operations within an assigned area; ensures compliance with Permit, Operating Plan and standards.
• Supervises and trains hosts and maintenance personnel; develops effective working relationships.
• Participates in training workshops and new hire orientation at season start.
• Maintains good relationships with employees, government reps, and visiting public.
• Handles visitor complaints and rules violations courteously and resolve them quickly.
• Troubleshoots and responds to situations within permitted areas.
• Makes suggestions to improve or streamline operations.
• Performs manual labor tasks and may supervise construction/maintenance tasks.
• Participates in fee collection, facility and grounds maintenance and utility testing.
• Manages deposits/revenues records and submits reports.
• Collects time cards and submits summaries to Operations Manager.
• Reports problems and hazards and enforces company standards.
• Fills in for hosts during breaks, sick leaves, and vacations.

Skills

Customer service

Verbal communication

Written communication

Flexible/Adaptable

Team leadership

Tools

Computer skills

Recordkeeping software

Money handling

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain – Androscoggins- Working at the White Mountain National Forest in the Saco District offers the opportunity to be part of one of New England’s most scenic regions, known for its majestic mountains, rivers, and vibrant forests. The positions for our upcoming 2027 season are fulfilling jobs for outdoor enthusiasts, offering the chance to help preserve and share the beauty of the White Mountains while supporting memorable experiences for visitors.

Summary: The District Manager position is assigned to a selected recreation area (or cluster of smaller areas) within a larger recreation complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. The District Manager reports directly to an Operations/General Manager, and is responsible for training, scheduling, regular operations, facility maintenance, equipment use and care, tool use, care, and storage, within the assigned campground(s). Site Managers may be classified as a I or II, depending on the size and complexity of their assigned area.

RESPONSIBILITES:

• Oversees the general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company operating standards.
• Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with same.
• Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner and seeks to resolve such situations quickly and effectively.
• Troubleshoots and responds to situations as they occur within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties.
• Assists/participates in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed.
• Secures, processes and maintains all records pertaining to deposits and revenues, and submits reports as directed.
• Collects time cards and submits completed summaries to Operations Manager.
• Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to Company customer service standards.
• Fills in for hosts during breaks, sick leaves and vacations.

REQUIREMENTS:

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback and possess a desire for continuous learning.
• Possesses common sense and good judgement; able to make decisions within the boundaries of this position.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Willingness and ability toconsistently move about the facility and occasionally lift20+lbs.
• Excellent verbal and written communications skills.
• Solid administrative abilities and computer skills, including recordkeeping and money handling.
• Ability to effectively handle a variety of conflicts.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings and weekends

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Eligible employees are offered health benefit.

All hours worked will be paid.