Outdoor District Manager - Campground Ops Lead

Outdoor Recreation Hospitality llc; Campton (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain, oversees district operations at White Mountain National Forest in Saco District. The District Manager role coordinates a campground cluster, reports to the Operations/General Manager, and handles training, scheduling, and facility upkeep to deliver memorable visitor experiences.

Responsibilities include supervising hosts and maintenance staff, conducting safety workshops, handling visitor concerns, and ensuring compliance with operating

Qualifications

• Strong customer service skills with extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience is a plus.
• Ability to learn quickly and follow instructions.
• Willing to work evenings and weekends.

Responsibilities

• Oversees general operations within an assigned area; ensures compliance with Permit, Operating Plan and standards.
• Supervises and trains hosts and maintenance personnel; develops effective working relationships.
• Participates in training workshops and new hire orientation at season start.
• Maintains good relationships with employees, government reps, and visiting public.
• Handles visitor complaints and rules violations courteously and resolve them quickly.
• Troubleshoots and responds to situations within permitted areas.
• Makes suggestions to improve or streamline operations.
• Performs manual labor tasks and may supervise construction/maintenance tasks.
• Participates in fee collection, facility and grounds maintenance and utility testing.
• Manages deposits/revenues records and submits reports.
• Collects time cards and submits summaries to Operations Manager.
• Reports problems and hazards and enforces company standards.
• Fills in for hosts during breaks, sick leaves, and vacations.

Skills

Customer service

Verbal communication

Written communication

Flexible/Adaptable

Team leadership

Tools

Computer skills

Recordkeeping software

Money handling

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain, oversees district operations at White Mountain National Forest in Saco District. The District Manager role coordinates a campground cluster, reports to the Operations/General Manager, and handles training, scheduling, and facility upkeep to deliver memorable visitor experiences.

Responsibilities include supervising hosts and maintenance staff, conducting safety workshops, handling visitor concerns, and ensuring compliance with operating