Outdoor Camp Operations Manager

Under Canvas Inc.; West Yellowstone (MT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(K)

Tent discounts for family and friends

Lodge and cabin discounts

Outfitter/brand discounts

Job summary

Under Canvas Inc. is seeking an Assistant General Manager to partner with the General Manager in delivering exceptional guest experiences at a remote camp location in Montana near popular national parks.

You will oversee daily operations across front desk, maintenance, housekeeping, and food & beverage, while communicating goals, training staff, and ensuring service excellence. The role demands hands-on leadership, travel to other locations as needed, and a focus on budgeting and process

Qualifications

• High school diploma or GED or equivalent work experience.
• At least 1 year of management experience or 2+ years of supervisory experience, or a combination of both.
• Demonstrated commitment to delivering high quality customer service.
• Strong interpersonal and communication skills.

Responsibilities

• Cross trained in each property department.
• Travel to other locations for task force work when requested.
• Think critically to respond quickly to changing situations on property.
• Deliver clear expectations to the team in all operational areas.
• Communicate professionally with internal and external stakeholders.
• Maintain a positive and open-minded attitude.
• Resolve guest and team member issues quickly and efficiently.
• Review applications and conduct interviews.
• Assist with hiring decisions and onboarding with GM and HR.
• Collaborate with GM and HR on staffing and retention.
• Delegate tasks and run the camp independently with minimal oversight.
• Streamline processes to maximize efficiency and resource use.
• Establish and maintain relationships with local businesses and communities.
• Create opportunities to engage team members and recognize performance.

Skills

Effective Communication

Adaptability

Planning and Organizing

Learning and Development

Inspiring Others

Decision Making

Initiative

Education

High School Diploma or GED

Management experience

Tools

Microsoft Office Suite

HMS

POS systems

Job description

Under Canvas Inc. is seeking an Assistant General Manager to partner with the General Manager in delivering exceptional guest experiences at a remote camp location in Montana near popular national parks.

You will oversee daily operations across front desk, maintenance, housekeeping, and food & beverage, while communicating goals, training staff, and ensuring service excellence. The role demands hands-on leadership, travel to other locations as needed, and a focus on budgeting and process