Outdoor Attractions Shift Supervisor

Family Entertainment Group; San Francisco (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Family Entertainment Group is seeking an Attractions Shift Supervisor for our outdoor attractions in San Francisco, CA. You will lead team members during shifts, ensure safety, and uphold guest satisfaction while enforcing company policies.

The role requires supervising staff, addressing guest concerns, and coordinating with the General Manager to maintain high service standards. Strong leadership, communication, and problem-solving skills are essential for success.

Qualifications

• High school diploma or equivalent preferred.
• At least 6 months related experience, including supervisory experience.
• Proven success in fast-paced sales environments.
• Demonstrated leadership, communication, organizational and problem‑solving skills.
• Excellent customer service and calm, effective handling of situations.
• Proficient PC skills: Word, Excel, PowerPoint.

Responsibilities

• Lead, guide, and support team members during shifts to ensure safe operations.
• Delegate tasks and oversee project completion.
• Identify and address operational weaknesses or staffing challenges.
• Set the standard for professionalism and teamwork.
• Support staff training and policy updates implementation.
• Ensure opening and closing checklists are completed and followed.

Skills

Leadership

Customer service

Team supervision

Communication

Problem-solving

MS Word

MS Excel

PowerPoint

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Family Entertainment Group is seeking an Attractions Shift Supervisor for our outdoor attractions in San Francisco, CA. You will lead team members during shifts, ensure safety, and uphold guest satisfaction while enforcing company policies.

The role requires supervising staff, addressing guest concerns, and coordinating with the General Manager to maintain high service standards. Strong leadership, communication, and problem-solving skills are essential for success.