Amusement Venue Operations Lead — Guest Experience

Venu+; San Diego (CA); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flexible Time Off

Health & Wellness Coverage

401(k) with company match

And more

Job summary

VENU+ in Sea World San Diego, CA, is hiring for a part-time supervisor role. You will manage employee workflow, schedule staffing, and motivate the team to deliver exceptional guest experiences at an amusement destination.

The position requires at least a high school diploma and one year of leadership experience, with the ability to work outdoors and weekends. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of leadership experience.
• Excellent communication, time management, planning and organizational skills.
• Proficient in Microsoft Office.
• Ability to work outdoors in various weather conditions.
• Flexible schedule including weekends/holidays.
• Mechanically inclined.
• Professional attitude in a fast-paced environment.

Responsibilities

• Manages the workflow of employees, creates team schedules, and delegates tasks
• Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives
• Analyzes complex situations and establishes a positive outcome for customers
• Acts as a liaison between the park and their guests to resolve concerns
• Maintains a clean and orderly area around assigned locations by removal of spills and debris
• Assists with the repairs and maintenance of the amusement, mobility and locker products within the parks, including strollers, wheelchairs, ECVs, lockers, arcade machines, and other allied equipment
• Monitor operations throughout the company and look for ways to increase productivity and lower costs
• Prepares reports as requested by management
• Proactively combats loss prevention, partners with security and loss prevention on implementing stringent loss prevention measures
• Performs other duties as assigned

Skills

Leadership

Communication

Time management

Planning

Organizational skills

Weekend/holiday availability

Flexibility

Ability to work outdoors

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

VENU+ in Sea World San Diego, CA, is hiring for a part-time supervisor role. You will manage employee workflow, schedule staffing, and motivate the team to deliver exceptional guest experiences at an amusement destination.

The position requires at least a high school diploma and one year of leadership experience, with the ability to work outdoors and weekends. Strong communication and organizational skills are essential for success.