Outbound Support Specialist I: Elevate Customer Outreach

CareMore Health Management Services, LLC; Arizona; Hybrid; USD 25,000 - 37,000; Full time

Job summary

CareMore Health is seeking an Outbound Support Specialist I in Arizona to handle standard outbound contacts within defined campaigns, under moderate supervision. You will adapt scripts, document activity, and share outreach techniques with teammates to maintain consistent quality.

The role requires a high school diploma (or equivalent) and 0–1 year of customer outreach experience, with strong verbal communication and the ability to navigate multiple systems in a fast-paced, metric-driven

Qualifications

• High school diploma or equivalent; 0–1 year in customer outreach.
• Clear, professional verbal communication.
• Able to navigate multiple systems with scripted protocols.
• Reliable with attention to detail in a high-volume, metric-driven environment.

Responsibilities

• Execute outbound contacts across campaigns under moderate supervision.
• Adapt scripts to meet member needs.
• Document outbound activity in the tracking system.
• Share outreach techniques with newer team members.
• Identify patterns or barriers and surface to leadership.
• Maintain performance against outreach targets.

Skills

Verbal communication

Multisystem navigation

Attention to detail

Reliability

Education

High school diploma or equivalent

Job description

CareMore Health is seeking an Outbound Support Specialist I in Arizona to handle standard outbound contacts within defined campaigns, under moderate supervision. You will adapt scripts, document activity, and share outreach techniques with teammates to maintain consistent quality.

The role requires a high school diploma (or equivalent) and 0–1 year of customer outreach experience, with strong verbal communication and the ability to navigate multiple systems in a fast-paced, metric-driven