Client Success & Support Specialist

Serenity Healthcare; Goodyear (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days + 10 paid holidays

Opportunities for advancement

Job summary

A healthcare organization in Goodyear, Arizona is seeking a Customer Support Specialist to provide one-on-one support to individuals in a structured program. This role emphasizes strong interpersonal skills, clear communication, and a passion for helping others. The ideal candidate has at least 2 years of professional experience, a reliable nature, and the ability to create a welcoming environment. Benefits include 90% employer-paid health insurance and opportunities for advancement in a supportive culture.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong interpersonal skills with patience and empathy.
• Clear and professional communication skills.

Responsibilities

• Provide one-on-one support to individuals during scheduled sessions.
• Operate and monitor specialized program tools and technology.
• Maintain accurate session notes and share updates with team members.

Skills

Customer service skills

Interpersonal skills

Communication skills

Job description

A healthcare organization in Goodyear, Arizona is seeking a Customer Support Specialist to provide one-on-one support to individuals in a structured program. This role emphasizes strong interpersonal skills, clear communication, and a passion for helping others. The ideal candidate has at least 2 years of professional experience, a reliable nature, and the ability to create a welcoming environment. Benefits include 90% employer-paid health insurance and opportunities for advancement in a supportive culture.