Outbound Scheduling Specialist — Onsite (1-Month)

LHH; Elk Grove (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

LHH is seeking a friendly, professional Customer Service Representative for a short-term onsite assignment in Elk Grove, CA. This role focuses on making outbound courtesy calls, scheduling appointments, and updating customer records to ensure a positive experience over the phone.

The position requires strong communication, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• Proven experience in customer service or call center roles.
• Strong verbal communication and interpersonal abilities.
• Experience with high-volume outbound calls is preferred.
• Attention to detail and strong organizational skills.
• Proficiency in basic data entry and Microsoft Outlook.

Responsibilities

• Make outbound courtesy calls to customers using provided lists.
• Schedule, confirm, and reschedule appointments accurately.
• Answer questions and provide information about services and appointments.
• Maintain and update accurate customer information in systems.
• Document call outcomes and appointment details.

Skills

Verbal communication

Interpersonal skills

Outbound calls

Detail oriented

Data entry

Education

Basic computer skills

Tools

Microsoft Outlook

Job description

LHH is seeking a friendly, professional Customer Service Representative for a short-term onsite assignment in Elk Grove, CA. This role focuses on making outbound courtesy calls, scheduling appointments, and updating customer records to ensure a positive experience over the phone.

The position requires strong communication, attention to detail, and the ability to work independently in a fast-paced environment.