Outbound Sales Pro - Upsell & CX Expert

MCI; Wichita (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Fun, Engaging Work Environment

Job summary

MCI Careers is hiring Outbound Sales Representatives in Wichita, Kansas. This role involves making outbound calls, promoting products, and delivering exceptional customer experiences. Ideal candidates should have a high school diploma, excellent communication skills, and strong problem-solving abilities.

We offer competitive compensation, paid time off, health benefits, and opportunities for career growth. Join a company that values your contributions and supports your development. Apply today!

Qualifications

• Must be 18 years or older.
• Excellent typing skills of 20+ words per minute.
• Dependable and punctual with a strong work ethic.

Responsibilities

• Make outbound and receive inbound calls professionally.
• Educate customers on products and identify upsell opportunities.
• Research and resolve customer issues as needed.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Customer-focused and empathetic

Ability to multitask

Basic proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

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