BOH Operations & Analytics Specialist

Burlington Coat Factory Whse. Corp.; Burlington (NC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Associate discount

Medical, dental & vision

Life & disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Store Operations Specialist - Back of House (BOH) to provide analytical, reporting, validation, and process support for BOH initiatives that move merchandise from the back‑of‑house to the sales floor.

This role supports freight management, KPI analytics, and SOP development across store networks. The position requires 5+ years in store operations, strong Excel/PowerPoint skills, and a proven ability to drive change at scale.

Qualifications

• 5+ years of experience in store operations.
• 3+ years of experience in retail process development is a plus.
• Ability to drive change in stores at national scale retail.
• Proficiency in writing SOPs, training documents and communications.

Responsibilities

• Store Execution Validation and Reporting: Own review and validation reporting for store-execution tasks, including Bplanner+, new process implementation, and related BOH routines.
• BOH Process Subject Matter Expertise: Develop SME in BPOD, freight receiving and processing, Item Disposition, Markdowns, and other merchandise handling processes.
• Freight Management and Exception Support: Support weekly schedules, delivery adjustments, freight communications, and exception management for store deliveries.
• Execution Audits, Field Insight, and Store Engagement: Conduct weekly store execution audits and share insights with Field Leaders to close gaps.
• Product Operations, Fixture Inventory, Analytics, and Test Support: Maintain fixture databases, track replenishment orders, and report KPI data related to BOH measures.

Skills

Store operations

Retail process development

SOP writing

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Data analysis

Communication

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Burlington Stores, Inc. is seeking a Store Operations Specialist - Back of House (BOH) to provide analytical, reporting, validation, and process support for BOH initiatives that move merchandise from the back‑of‑house to the sales floor.

This role supports freight management, KPI analytics, and SOP development across store networks. The position requires 5+ years in store operations, strong Excel/PowerPoint skills, and a proven ability to drive change at scale.