Outbound Customer Service Rep — Appointment Setter for Sales

Branson Agency LLC; West Caldwell (NJ); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Paid on-the-job training

Career opportunity

Path to higher income and advancement

No weekends

Résumé du poste

Branson Agency in West Caldwell is seeking a disciplined Customer Service Representative to support the sales team. The role focuses on outbound calls to generate opportunities for licensed agents and set qualified appointments. You will work in a metrics-driven environment with training and opportunities for advancement.

The position offers full-time hours, no weekend shifts, and a pathway to higher income through performance-based bonuses.

Qualifications

• Prior experience in connecting with others by phone.
• Strong communication skills and confident phone presence.
• Self-disciplined, dependable, and results-driven.
• Basic computer skills and familiarity with Microsoft Office.
• Strong work ethic and ability to perform in a metrics-driven environment.

Responsabilités

• Make outbound calls to current and prospective clients.
• Introduce our services and generate interest in quotes and consultations.
• Qualify prospects and gather key information for sales agents.
• Schedule appointments and transfer qualified opportunities.
• Follow call structure while maintaining a natural and confident tone.
• Track activity and results in CRM or agency systems.
• Meet or exceed daily and weekly call volume and lead generation targets.

Connaissances

Strong communication skills

Confident phone presence

Self-disciplined

Dependable

Results-driven

Basic computer skills

Microsoft Office

Metrics-driven environment

Outils

Microsoft Office

Description du poste

Branson Agency in West Caldwell is seeking a disciplined Customer Service Representative to support the sales team. The role focuses on outbound calls to generate opportunities for licensed agents and set qualified appointments. You will work in a metrics-driven environment with training and opportunities for advancement.

The position offers full-time hours, no weekend shifts, and a pathway to higher income through performance-based bonuses.