Outbound CSR Scheduler - Performance-Based Pay & Growth

Flotilla Partners; Sanford (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

PTO

Great Commission incentives

Zusammenfassung

Flotilla Partners is hiring Outbound Customer Service Schedulers to join the Service Department. This phone-based role focuses on outbound calling, customer follow-up, and appointment setting in a high-energy environment.

You will handle high-volume calls, follow up with customers, and use CRM data to track progress and outcomes. Competitive hourly pay plus commissions rewards production and results.

Qualifikationen

• Experience in outbound and/or inbound call center environments.
• Customer-service or sales background preferred.
• Experience using a CRM system.

Aufgaben

• Make high-volume outbound calls daily
• Follow up with existing and inactive customers
• Schedule and confirm service appointments
• Re-engage customers for annual maintenance and services
• Use CRM systems to track activity, notes, and outcomes
• Follow call scripts and overcome common objections
• Maintain consistent call pace throughout your shift

Kenntnisse

Outbound calls

CRM experience

Bilingual (nice to have)

Tools

CRM system

Jobbeschreibung

Flotilla Partners is hiring Outbound Customer Service Schedulers to join the Service Department. This phone-based role focuses on outbound calling, customer follow-up, and appointment setting in a high-energy environment.

You will handle high-volume calls, follow up with customers, and use CRM data to track progress and outcomes. Competitive hourly pay plus commissions rewards production and results.