Outbound Call Specialist — Commission & Growth

Young Mazda Idaho Falls

Idaho Falls (ID)

On-site

USD 17,000 - 24,000

Full time

9 days ago

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Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Automotive Group at the Idaho Falls location is hiring Customer Service Representatives / Outbound Call Specialists. This role involves connecting with customers via calls, texts, and digital channels to schedule service appointments, follow up on maintenance needs, and support the service team.

You’ll work in a fast-paced, team-oriented environment with real opportunities for growth. The position includes full-time hours, competitive pay, and benefits typical of a large organization that

Qualifications

Experience in customer service, call center, or sales is a plus.
Strong professional phone presence and communication skills.
Ability to work independently and in a team.

Responsibilities

Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
Deliver exceptional customer service while ensuring customer satisfaction
Utilize CRM systems to track interactions and follow-up opportunities
Schedule service appointments efficiently
Thrive in a fast-paced call center environment and meet targets

Skills

Customer service

Call center

Communication

CRM systems

Teamwork

Growth mindset

Background check

Tools

CRM systems

Job description

You’ll work in a fast-paced, team-oriented environment with real opportunities for growth. The position includes full-time hours, competitive pay, and benefits typical of a large organization that

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