Growth-Driven Outbound Call Specialist

Young Automotive Group & Young Powersports; South Ogden (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Automotive Group is hiring at Young Powersports Ogden for Customer Service Representatives / Outbound Call Specialists. If you’re a strong communicator who thrives in a call center, this is a great opportunity to build a long-term career in the automotive industry.

You’ll connect with customers by calls, texts, and digital channels to schedule service appointments and support the service team. Full-time employees enjoy benefits like health insurance, 401k, dental, life, and employee

Qualifications

• Previous experience in customer service, call center, or sales is a plus.
• Strong communication skills with a professional and friendly phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
• Deliver exceptional customer service while ensuring a high level of customer satisfaction
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities
• Answer customer inquiries and efficiently schedule service appointments
• Thrive in a fast-paced call center environment while meeting daily call and service targets

Skills

Customer service

Call center experience

Sales

Job description

Young Automotive Group is hiring at Young Powersports Ogden for Customer Service Representatives / Outbound Call Specialists. If you’re a strong communicator who thrives in a call center, this is a great opportunity to build a long-term career in the automotive industry.

You’ll connect with customers by calls, texts, and digital channels to schedule service appointments and support the service team. Full-time employees enjoy benefits like health insurance, 401k, dental, life, and employee