Outback FOH Lead - RETURNING STAFF ONLY Winter 26-27

Alterra Mountain Company; United States; Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free mountain resort pass

Employee housing

Discounted onsite childcare

Paid sick leave

401(k) match

Pro deals

Medical benefits and paid time off

Résumé du poste

Schweitzer Resort in Idaho is seeking a Front of House Lead to oversee the Outback restaurant’s FOH team, ensuring smooth opening and closing, staff readiness, guest satisfaction and operational excellence. Work closely with the Outback Manager to maintain high service standards, cleanliness, and compliance.

The role is full-time seasonal with a wage range of $16.00 to $18.00 plus tips, and includes benefits where applicable.

Qualifications

• Minimum 1 year in food and beverage.
• Leadership and coaching skills for FOH team.
• Knowledge of health codes and sanitation practices.

Responsabilités

• Open and close the restaurant following procedures.
• Ensure FOH staff arrive on time and in uniform.
• Monitor service quality and cleanliness during shifts.
• Coach FOH staff and correct performance.
• Complete end-of-shift reports and bank drops.
• Order FOH products and manage inventory.
• Maintain proper product presentation and storage.
• Address guest concerns promptly and professionally.
• Ensure FOH compliance with health codes and safety.
• Oversee food handling and sanitation procedures.
• Shovel snow and assist BOH when needed.

Connaissances

Customer service mindset

Leadership

Coaching staff

Physical stamina

Formation

English reading/writing/basic math

1 year food & beverage experience

Outils

Computer skills

Description du poste

Seasonal Welcome to Schweitzer - where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.

Perks

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.

Compensation & Employment Status

Employment Status: Full Time Seasonal

Wage Range: $16.00 to $18.00 + tips

Minimum Age: 21

Background Check Required: No

Driver Verification Required: No

Position Summary

The Front of House Lead is responsible for overseeing the daily operations of the Outback restaurant’s FOH team. This role ensures smooth opening and closing procedures, staff readiness, guest satisfaction, and operational excellence. The FOH Lead works closely with the Outback Manager to maintain high standards of service, cleanliness, and compliance.

Essential Functions and Major Responsibilities

• Open and close the restaurant following established procedures.
• Ensure all FOH staff arrive on time, in uniform, and prepared for their shifts.
• Monitor and support FOH staff throughout service to maintain quality and efficiency.
• Assist the Outback Manager in coaching and correcting FOH staff performance.
• Ensure completion of end-of-shift duties, including accurate reports and bank drops.
• Responsible for ordering FOH products and supplies.
• Maintain monthly inventory of FOH items and ensure proper stock levels.
• Oversee product presentation and storage, ensuring proper rotation and handling.
• Address guest concerns promptly and professionally.
• Monitor service quality and cleanliness throughout the shift.
• Maintain knowledge of health codes and ensure FOH compliance.
• Oversee food handling, storage, and sanitation procedures.

Secondary Responsibilities

• Shovel snow
• Clean outlet and assist BOH when needed
• Other duties as assigned

Specific Job Skills

• License/Certifications - Idaho Food Safety Certification and Idaho State Police Alcohol Beverage Certificate (training provided).
• Technical - Computer skills
• Physical Capabilities - Ability to stand and walk for up to 8 hours per shift. Will lift up to 25lbs frequently, up to 50lbs occasionally and up to 100lbs with assistance.
• Additional - Exposed to fumes, odors, mechanical and burn hazards.

Education/Related Experience

• Minimum education required - English reading, writing and communication, basic math
• Minimum time in related position - 1 year food and beverage experience

About Schweitzer

Considered by many as the best skiing in Idaho and the best family-friendly resort in the Pacific Northwest, Schweitzer ranks as one of the nation’s top winter destinations with 2,900 acres of incredible terrain thanks to two massive bowls and renowned tree skiing. Located in the rugged Selkirk Mountains of the northern Idaho panhandle, and only 80 miles from Spokane, WA, Schweitzer overlooks the town of Sandpoint, ID and offers breathtaking views of three states, Canada and the impressive Lake Pend Oreille.

Legal Compliance

E-Verify Participation

Right to Work