Outage Analytics & Dashboard Specialist

FirstEnergy Corp; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

FirstEnergy Corp in Columbus, OH is seeking an Outage Management Specialist to support the ADMS reporting and analytics group. You will help establish and operationalize outage analytics, OMS dashboards, and related tools, partnering with IT, Operations, and Regulatory teams.

You will contribute to data quality, tool rollouts, and continuous improvement across the analytics platforms while supporting storm and outage events.

Qualifications

• Associates degree in engineering or IT related discipline or equivalent experience.
• Demonstrated ability to work across organizations to form consensus.
• Strong problem-solving and data analysis skills.
• Experience with outage analytics, reporting, and dashboards is a plus.
• Willingness to travel within the U.S. and FE footprint.

Responsibilities

• Support distribution analytics software and pilot platforms.
• Coordinate issue triage, defect tracking, and resolution with IT/vendors.
• Develop and maintain dashboards and analytical tools for system performance.
• Analyze outage and asset data to identify trends and opportunities.
• Create documentation, process flows, and user guidance.
• Assist IT in database design/modifications (TOAD, SQL).
• Provide analytical support during storms and outages.

Skills

Teamwork

Cross-functional collaboration

Problem solving

Multi-tasking

Communication skills

Data analysis

Attention to detail

Adaptability

Education

Associates degree in engineering or IT related discipline

Tools

TOAD

SQL

PowerBI

GIS

EMS/SCADA

Job description

FirstEnergy Corp in Columbus, OH is seeking an Outage Management Specialist to support the ADMS reporting and analytics group. You will help establish and operationalize outage analytics, OMS dashboards, and related tools, partnering with IT, Operations, and Regulatory teams.

You will contribute to data quality, tool rollouts, and continuous improvement across the analytics platforms while supporting storm and outage events.