Outage Analytics & Dashboard Specialist

FirstEnergy Corp

Charleston (WV)

On-site

USD 95,000 - 130,000

Full time

8 days ago

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Job summary

FirstEnergy Corp. seeks an Outage Management Specialist within the ADMS Reporting & Analytics group to support reliability reporting, the Outage Management System (OMS) dashboard, and outage-management tools.

This role provides foundational support for emerging analytics tools and pilot programs, helping to stabilize and operationalize capabilities at scale. You will collaborate with Distribution Operations, Engineering, Regulatory, Capital Portfolio, and IT to develop dashboards, ensure data

Qualifications

Associates degree in an engineering or IT related discipline required.
In lieu of a degree, minimum of 5 years experience in IT, DCC/TCC operations or Engineering.
Demonstrated ability to work across organizations to form consensus.
Excellent computer skills; Microsoft Office, database tools, and internal systems.

Responsibilities

Demonstrate a strong commitment to safety in daily activities.
Supporting day-to-day operations of distribution analytics software and pilot platforms.
Coordinating issue triage, defect tracking, and resolution with IT and vendors.
Developing documentation, process flows, and user guidance.
Monitor system performance to ensure data accuracy and reliability.
Develop, test, and maintain dashboards and analytical tools for actionable insights.