Orthopedics Front Desk & Patient Services Specialist

20 Elliot Hospital of the City of Manchester; Stratham (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

SolutionHealth is seeking a front desk assistant to handle patient greeting, registration, insurance checks, and appointment scheduling. You will manage payments, referrals, and daily office flow with accuracy and courtesy.

Proficiency in MS Office is required, and prior healthcare reception experience is preferred. High school diploma or equivalent is mandatory, with day shifts typical for this role.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Skills

Front desk operations

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SolutionHealth is seeking a front desk assistant to handle patient greeting, registration, insurance checks, and appointment scheduling. You will manage payments, referrals, and daily office flow with accuracy and courtesy.

Proficiency in MS Office is required, and prior healthcare reception experience is preferred. High school diploma or equivalent is mandatory, with day shifts typical for this role.