Orthopedics Patient Access Specialist

Trinity Health; Latham (NY); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Paid time off

Tuition reimbursement

Career development opportunities

Descrizione del lavoro

Trinity Health in Latham, NY is seeking a Patient Access Concierge for outpatient orthopedics. The role is full‑time, day shift, focused on registering patients, scheduling, and guiding them through financial processes.

You will verify demographics and insurance, enter data in hospital systems, and educate patients on online registration options. Pay ranges from $18.00 to $24.27 per hour, with opportunities for tuition reimbursement and career development within a comprehensive benefits package.

Competenze

• High school diploma; associate degree preferred.
• 1–3 years hospital/clinic experience in financial services or customer service.
• Knowledge of insurance, Medicare, Medicaid, and billing processes preferred.
• Familiarity with ICD-10/CPT/HCPCS and medical terminology desired.
• Strong communication, data entry, and organizational skills.

Mansioni

• Verifies patient identification, demographic information, and insurance coverage.
• Accepts point of service payments.
• Enters patient information into hospital information systems.
• Educates patients on registration kiosks or online systems.
• Provides payment estimates for out-of-pocket costs.
• Escalates issues to Lead Patient Access Concierge.
• Directs questions about financial liability to appropriate resources.
• Processes key documents to obtain insurance information.

Conoscenze

Communication skills

Data entry

Organizational abilities

Time management

Self-starter

Customer service

Formazione

High school diploma

Associate degree

Strumenti

Microsoft Word

PowerPoint

Excel

Descrizione del lavoro

Trinity Health in Latham, NY is seeking a Patient Access Concierge for outpatient orthopedics. The role is full‑time, day shift, focused on registering patients, scheduling, and guiding them through financial processes.

You will verify demographics and insurance, enter data in hospital systems, and educate patients on online registration options. Pay ranges from $18.00 to $24.27 per hour, with opportunities for tuition reimbursement and career development within a comprehensive benefits package.