Senior Front Desk & Registration Lead - Outpatient

Trinity Health; Latham (NY); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Trinity Health in Latham, NY seeks a Senior Registration Associate for the Outpatient Orthopedics Office. The role handles scheduling, registration, check-ins/check-outs, charges, and end-of-day tasks, ensuring accurate data entry and HIPAA-compliant processes.

The position emphasizes leadership, teamwork, and delivering high-quality patient service within a Monday–Friday, day-shift schedule.

Competenze

• Strong leadership skills required.
• Associate’s degree preferred, High School Diploma/Equivalent Required
• Demonstrated proficiency with Microsoft Office product
• Demonstrated experience with delivering successful customer service
• Demonstrated experience with handling multiple priorities in a deadline driven environment.
• Managing difficult customers respectfully and without confrontation
• Previous medical office experience preferred
• Ability to lift 25 lbs.

Mansioni

• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End of day processes
• General duties including document processing, scanning, inbox monitoring

Conoscenze

Leadership

Customer service

Multitasking

HIPAA compliance

Formazione

Associate’s degree preferred

High School Diploma/Equivalent Required

Strumenti

Microsoft Office

Descrizione del lavoro

Trinity Health in Latham, NY seeks a Senior Registration Associate for the Outpatient Orthopedics Office. The role handles scheduling, registration, check-ins/check-outs, charges, and end-of-day tasks, ensuring accurate data entry and HIPAA-compliant processes.

The position emphasizes leadership, teamwork, and delivering high-quality patient service within a Monday–Friday, day-shift schedule.