Orthopedics Patient Access & Scheduling Specialist

PeaceHealth; Bellingham (WA); On-site; USD 48,000 - 65,000; Full time

Job summary

PeaceHealth is seeking a Patient Access Representative - Orthopedics for a Full Time position at St. Joseph Medical Center in WA. The role focuses on patient pre-registration, insurance verification, and coordinating with scheduling and pre-visit services.

The position requires a high school diploma (preferred) and at least 1 year of medical office or customer service experience. Proficiency with Microsoft Office is a plus, and strong customer service skills are essential.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 1 year medical office or related customer service experience.
• Experience with Microsoft Office applications preferred.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, and coinsurance.
• Verifies insurance coverage and obtains prior authorizations when needed.
• Responds to customer inquiries and supports scheduling and pre-certification.
• Manages daily appointment schedules and reminders.

Skills

Customer service

Time management

Communication

Conflict resolution

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PeaceHealth is seeking a Patient Access Representative - Orthopedics for a Full Time position at St. Joseph Medical Center in WA. The role focuses on patient pre-registration, insurance verification, and coordinating with scheduling and pre-visit services.

The position requires a high school diploma (preferred) and at least 1 year of medical office or customer service experience. Proficiency with Microsoft Office is a plus, and strong customer service skills are essential.