Orthopedics Front Desk Associate (Part-Time) with Benefits

Barbour Orthopaedics & Spine; Forest Park (GA); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Competitive pay

Paid holidays

Benefits package

Paid time off

401(k) with company match

Free parking

Job summary

Barbour Orthopaedics is seeking a Part-time Front Desk Associate to be the friendly first contact for patients and guests. You’ll greet visitors, collect and verify patient information, schedule appointments, and handle payments with professionalism.

The ideal candidate has at least six months of customer service experience, basic knowledge of medical insurance, and proficiency with MS Word and Excel. Experience with EMR/EHR systems is preferred, ASC/Medical Office exposure a plus.

Qualifications

• High school graduate or GED certificate.
• Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
• Language skills adequate for high‑level written, interpersonal, and telephone communication.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Collect and enter patient data while checking the accuracy of existing data.
• Prepare appropriate paperwork for patient appointments.
• Verify patient insurance or financial responsibility.
• Collect any payments required by patients before their visit.
• Demonstrate professionalism in appearance, language, and demeanor.
• Greet patients and check them in accordingly.
• Scan patient data into appropriate charts.
• Monitor patient wait times.
• Communicate with patients as they wait.
• Schedule patient appointments in person or over the phone.
• Answer phone calls and transfer calls to the appropriate departments.
• Monitor office supply levels.
• Complete office opening and closing procedures.

Skills

Customer service experience

Language skills

Education

High school graduate or GED

Tools

EMR/EHR

Microsoft Word

Excel

Job description

Barbour Orthopaedics is seeking a Part-time Front Desk Associate to be the friendly first contact for patients and guests. You’ll greet visitors, collect and verify patient information, schedule appointments, and handle payments with professionalism.

The ideal candidate has at least six months of customer service experience, basic knowledge of medical insurance, and proficiency with MS Word and Excel. Experience with EMR/EHR systems is preferred, ASC/Medical Office exposure a plus.