Front Desk Associate- Part-Time

Barbour Orthopaedics & Spine; Forest Park (GA); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Competitive pay

Paid holidays

Benefits package

Paid time off

401(k) with company match

Free parking

Job summary

Barbour Orthopaedics is seeking a Part-time Front Desk Associate to be the friendly first contact for patients and guests. You’ll greet visitors, collect and verify patient information, schedule appointments, and handle payments with professionalism.

The ideal candidate has at least six months of customer service experience, basic knowledge of medical insurance, and proficiency with MS Word and Excel. Experience with EMR/EHR systems is preferred, ASC/Medical Office exposure a plus.

Qualifications

• High school graduate or GED certificate.
• Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
• Language skills adequate for high‑level written, interpersonal, and telephone communication.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Collect and enter patient data while checking the accuracy of existing data.
• Prepare appropriate paperwork for patient appointments.
• Verify patient insurance or financial responsibility.
• Collect any payments required by patients before their visit.
• Demonstrate professionalism in appearance, language, and demeanor.
• Greet patients and check them in accordingly.
• Scan patient data into appropriate charts.
• Monitor patient wait times.
• Communicate with patients as they wait.
• Schedule patient appointments in person or over the phone.
• Answer phone calls and transfer calls to the appropriate departments.
• Monitor office supply levels.
• Complete office opening and closing procedures.

Skills

Customer service experience

Language skills

Education

High school graduate or GED

Tools

EMR/EHR

Microsoft Word

Excel

Job description

Barbour Orthopaedics

We’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting‑edge technology, and a patient‑centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.

Part‑time Front Desk Associate

The Front Desk Associate is a highly visible, customer‑service focused position. The ideal candidate is enthusiastic, compassionate, and delivers a memorable first impression to patients and guests.

• Collect and enter patient data while checking the accuracy of existing data.
• Prepare appropriate paperwork for patient appointments.
• Verify patient insurance or financial responsibility.
• Collect any payments required by patients before their visit.
• Demonstrate professionalism in appearance, language, and demeanor.
• Properly greet all who enter the office and check patients in accordingly.
• Scan patient data into appropriate charts.
• Monitor patient wait times.
• Communicate with patients as they wait.
• Schedule patient appointments in person or over the phone.
• Answer phone calls and transfer calls to the appropriate departments.
• Monitor office supply levels.
• Complete office opening and closing procedures.

Clinic Locations

Forest Park – 871 Forest Pkwy, Forest Park, GA
Lawrenceville – 965 Oakland Road, Lawrenceville, GA

Shift

Monday – Friday 12:00 pm – 8:00 pm
Saturdays 9:00 am – 6:00 pm

Requirements and Qualifications

• High school graduate or GED certificate.
• Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
• Language skills adequate for high‑level written, interpersonal, and telephone communication.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient with Microsoft Word and Excel.

Why Work for Us?

We offer competitive pay, paid holidays, a comprehensive benefits package, paid time off, 401(k) with company match, and free parking.