Orthopedics Administrative Assistant – Patient Liaison

Illinois-Bone-; Westmont (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan with company match

Paid holidays and paid time off

Job summary

Illinois Bone and Joint Institute (IBJI) is seeking an Administrative Assistant I for its Westmont, IL location. The role supports physician schedules, handles physician-related inquiries, and coordinates the flow of patient care through efficient clerical and scheduling tasks.

The position requires a high school diploma, strong typing skills, proficiency with standard software, and excellent communication abilities.

Qualifications

• Able to type 40 wpm with good spelling.
• Computer literacy and knowledge of business software/equipment.
• Knowledgeable in basic medical terminology.
• Able to communicate (verbal and written) in the English language.
• Excellent phone and people skills.
• Capable of keeping up in a “fast-paced” work environment.
• Valid Illinois Driver’s License.

Responsibilities

• Physician Liaison Activities: respond to incoming calls and route to the appropriate staff.
• Appointment Scheduling: assist in scheduling for new/established patients.
• Arranges for legal depositions and ensures records are available prior to deposition.
• Sends prescriptions for therapies and related notes as requested.
• Composes and types non-patient letters for the physician.
• Opens and distributes physician/department mail and updates records.

Skills

Typing 40 wpm

Computer literacy

Medical terminology

Verbal and written English

Phone skills

Fast-paced environment

Illinois Driver’s License

Education

High school diploma or equivalent

Tools

MS Office

Job description

Illinois Bone and Joint Institute (IBJI) is seeking an Administrative Assistant I for its Westmont, IL location. The role supports physician schedules, handles physician-related inquiries, and coordinates the flow of patient care through efficient clerical and scheduling tasks.

The position requires a high school diploma, strong typing skills, proficiency with standard software, and excellent communication abilities.