Orthopedic Office Administrative Assistant

Illinois Bone & Joint Institute; Westmont (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

401k

Job summary

Illinois Bone and Joint Institute seeks an Administrative Assistant I based out of the Westmont office to serve as a liaison between the physician, patients, staff, and other stakeholders. You will help ensure physician schedules align with protocols and assist with appointment coordination, records, and communications to support efficient patient care.

The role requires a high school diploma, strong typing, and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Able to type 40 wpm with good spelling.
• Computer literate and knowledgeable in business software/equipment.
• Knowledgeable in basic medical terminology.
• Able to communicate in English (verbal and written).
• Excellent phone and people skills.
• Capable of working in a fast-paced environment.
• Valid Illinois Driver’s License.

Responsibilities

• Liaises between physician, patients and staff to ensure smooth patient care.
• Responds to incoming phone calls and routes requests appropriately.
• Schedules appointments for new and established patients.
• Prepares on-call schedules and coordinates schedule changes.
• Handles medical record requests and release processes.
• Manages correspondence and non-patient letters for the physician.
• Manages mail distribution and supports Revenue Cycle with deposits.
• Supports special projects and obtains insurance pre-certifications as requested.

Skills

Typing 40 wpm

English communication

Computer literacy

Phone skills

Medical terminology

Education

High school diploma

Tools

MS Office

Job description

Illinois Bone and Joint Institute seeks an Administrative Assistant I based out of the Westmont office to serve as a liaison between the physician, patients, staff, and other stakeholders. You will help ensure physician schedules align with protocols and assist with appointment coordination, records, and communications to support efficient patient care.

The role requires a high school diploma, strong typing, and excellent communication.