Orthopedic Surgery Scheduler - Patient Care & Coordination

Arch Health Partners, Inc. d/b/a Palomar Health Medical Group; Escondido (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Palomar Health Medical Group is seeking a Surgery Scheduler to greet patients, collect demographics, schedule appointments, and assist the surgical team with coordination across several facilities. This role supports patient care, service excellence, and operational efficiency in a multi-location environment.

The position involves verifying eligibility, handling calls, cash handling, and maintaining front-office organization while adhering to policies and standards of Palomar Health Medical

Qualifications

• Minimum Education: High School or equivalent.
• Minimum Experience: 0-6 months.
• Preferred Experience: 2-3 years.
• Preferred Certification: Medical Administrative Certification.

Responsibilities

• Greets patients and visitors in a respectful, pleasant manner.
• Checks patients in and creates visits in the computer system.
• Schedules follow-up appointments as needed.
• Confirms eligibility for scheduled patients about 1 day prior.
• Handles incoming telephone calls and directs them appropriately.
• Balances cash drawers at the end of the day.
• Coordinates surgical appointments with multiple facilities.
• Restocks front office supplies as needed.
• Reschedules patients when physician schedules change.

Skills

MS Windows

Excel

Access

Word

PowerPoint

Internet

E-mail

Keyboarding

Office equipment

Education

High School or equivalent

Tools

Calculator

Fax machine

Photocopier

Job description

Palomar Health Medical Group is seeking a Surgery Scheduler to greet patients, collect demographics, schedule appointments, and assist the surgical team with coordination across several facilities. This role supports patient care, service excellence, and operational efficiency in a multi-location environment.

The position involves verifying eligibility, handling calls, cash handling, and maintaining front-office organization while adhering to policies and standards of Palomar Health Medical