Orthopedics Surgery Scheduler: Patient Access & Scheduling

Palomar Health Medical Group; Escondido (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Palomar Health Medical Group seeks a Surgery Scheduler in Orthopedics in Escondido, CA. This full-time role greets patients, collects demographics and insurance data, and coordinates surgical appointments with multiple facilities.

Responsibilities include check-in, appointment scheduling, calls management, and ensuring accurate billing interactions. Proficiency in MS Windows and MS Office is expected, with opportunity to support various units as needed.

Qualifications

• High School or equivalent required.
• 0–6 months experience, 2–3 years preferred.
• Excellent communication and computer skills.

Responsibilities

• Greet patients and visitors in a courteous manner and manage check-in.
• Collect patient demographics and insurance information.
• Schedule appointments and coordinate with surgeons and offices.
• Answer telephone calls and route messages as needed.
• Balance cash drawer daily and process co-pays accurately.
• Keep front desk tidy and restock supplies as needed.
• Maintain accurate records in the computer system.

Skills

Customer service

Phone etiquette

Scheduling

Attention to detail

Teamwork

Education

High School or equivalent

Tools

MS Windows

Excel

Access

Word

PowerPoint

Internet

E-mail

Job description

Palomar Health Medical Group seeks a Surgery Scheduler in Orthopedics in Escondido, CA. This full-time role greets patients, collects demographics and insurance data, and coordinates surgical appointments with multiple facilities.

Responsibilities include check-in, appointment scheduling, calls management, and ensuring accurate billing interactions. Proficiency in MS Windows and MS Office is expected, with opportunity to support various units as needed.