OBGYN Admin & Referral Coord - Surgical Scheduling

Boston Medical Center; Boston (MA); On-site; USD 29,000 - 41,000; Part time

Job summary

Boston Medical Center is seeking an OBGYN Admin & Referral Coordinator for the OB-GYN Clinic. This part-time role focuses on serving as a liaison for patients, guiding them through care access, registration, scheduling, and insurance pre-authorization.

You will work across departments to ensure smooth communication and coordinated care. The ideal candidate has a high school diploma, strong managed care knowledge, and 3 years in referral scheduling, with excellent English communication skills and

Qualifications

• Thorough knowledge of managed care with 3 years of experience in financial clearance.
• 3 years of referral scheduling experience preferred.
• Excellent English communication skills (verbal and written).

Responsibilities

• Serve as liaison for patients, facilitating access to care and coordinating information flow.
• Schedule appointments and surgeries; verify demographics and financial information.
• Obtain pre-authorization from insurance carriers; respond to faxes and calls from patients and departments.

Skills

Managed care

Referral scheduling

Communication

Education

High School diploma

Job description

POSITION SUMMARY

The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the department. Serves as a liaison with patients facilitating access to care, gathering information for registration, schedules appointments and surgeries, verify demographics and financial information. Obtains pre-authorization from insurance carriers. Responds to faxes and phone calls from patients, BMC departments and outside Facilities. Assists the Department to meet targets. Facilitates communication as follows: between patient and providers, nurse practitioners and medical assistants* Between patient's referring physician and BMC other departments, including assuring that correspondence is disseminated properly * Between providers and office support personnel.

Position: OBGYN Admin & Referral Coordinator. Department: OB - GYN Clinic. Schedule: Part Time.

JOB REQUIREMENTS

EDUCATION

High School diploma required.

CERTIFICATIONS, LICENSURES, & REGISTRATIONS

Additional professional certifications or completion of business school preferred.

EXPERIENCE

Requires thorough knowledge of managed care with 3 years of experience of financial clearance. 3 years of referral scheduling experience preferred.

KNOWLEDGE, SKILLS, & ABILITIES

Working knowledge of managed care: overall understanding of HMO, PPO, and others; proficient knowledge of process of obtaining insurance approvals, referrals, billing, and co-payments. Experience handling patient flow is helpful. Requires strong computer skills and knowledge of the PC applications. Windows environment and Microsoft Office products preferred. Knowledge of the Eclipsys SDK system, Caretracker and IDX or other comparable registration systems a plus. Excellent English communication skills (verbal and written). Excellent professional demeanor. Must be able to work effectively with all levels of staff and management. Excellent interpersonal skills. Must be able to show empathy and be courteous and diplomatic with patients. Must frequently work independently, take initiative and handle multiple tasks with conflicting priorities. Team player with ability to work cross-organizationally to get issues resolved. Ability to maintain confidentiality.

COMPENSATION and BENEFITS

Compensation Range: $21.39- $30.05. This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

• In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.