Orthopedic Practice Coordinator: Patient Scheduling

Partner's Healthcare; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Mass General Brigham in Boston is seeking an Administrative Support Specialist for an orthopedic practice. You will handle patient check-out, back-desk operations, scheduling, and follow-up care coordination to ensure a smooth workflow.

This onsite role requires a High School Diploma, 2–3 years of office experience, and proficiency with Office Suite and EPIC. Pay starts at $17.71 per hour, with raises based on experience, plus benefits.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Office Suite and EPIC systems.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service.
• Make patient appointments and maintain records.
• Greet and assist patients; answer phones and schedule appointments.
• Process billing forms and scan documents into EPIC.
• Obtain patient medical records and lab results.
• Open and distribute mail and faxes; manage messages.
• Provide EPIC scheduling, registration, and billing support; train others.
• Support more complex scheduling as needed.

Skills

Office Suite

Phone systems

Time management

Communication

Multi-tasking

Education

High School Diploma

Tools

EPIC

Job description

Mass General Brigham in Boston is seeking an Administrative Support Specialist for an orthopedic practice. You will handle patient check-out, back-desk operations, scheduling, and follow-up care coordination to ensure a smooth workflow.

This onsite role requires a High School Diploma, 2–3 years of office experience, and proficiency with Office Suite and EPIC. Pay starts at $17.71 per hour, with raises based on experience, plus benefits.