Orthopedics Administrative Assistant - Patient Care & Scheduling

Newton-Wellesley Hospital; Wellesley (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Newton-Wellesley Hospital, part of Mass General Brigham, is seeking a full-time Administrative Assistant to join the Orthopedics and Sports Medicine team in Wellesley, MA. You will help keep daily operations organized, support providers, and ensure a patient-centered experience in a collaborative clinical environment.

The role requires a high school diploma, strong communication and MS Office skills, and a customer-service mindset.

Qualifications

• High school diploma or equivalent is required.
• Previous administrative assistant or secretarial experience preferred; entry-level candidates are encouraged to apply.
• Familiar with filing, copying, scanning, printing, and faxing.
• Basic proficiency with Microsoft Office.
• Strong verbal, written, interpersonal and customer service skills.
• Ability to manage time, stay organized, and handle multiple priorities.

Responsibilities

• Provide administrative and clerical support for the Orthopedics and Sports Medicine team.
• Answer and direct phone calls, greet callers and visitors, respond to routine inquiries.
• Manage calendars, schedule appointments, coordinate meetings, and organize itineraries as needed.
• Prepare correspondence, reports, meeting minutes, documents, spreadsheets, and presentations.
• Maintain department files, records, and email communications.
• Support departmental operations while handling sensitive, complex, or confidential information appropriately.
• Use Microsoft Office and standard office equipment to complete daily administrative tasks accurately and efficiently.

Skills

Administrative support

Communication

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Newton-Wellesley Hospital, part of Mass General Brigham, is seeking a full-time Administrative Assistant to join the Orthopedics and Sports Medicine team in Wellesley, MA. You will help keep daily operations organized, support providers, and ensure a patient-centered experience in a collaborative clinical environment.

The role requires a high school diploma, strong communication and MS Office skills, and a customer-service mindset.