Ortho Practice Assistant II - Admin & Scheduling Pro

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 23,000 - 33,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a Practice Assistant II to perform administrative and clinical support for orthopedic services onsite in Boston. You will manage appointments, assist patients, and handle billing-related tasks while supporting physicians and staff in a fast-paced clinic setting.

The role requires 2–3 years of office experience, strong communication, and proficient use of Office Suite. It offers full-time hours, a day shift, and onsite work at 55 Fruit Street.

Qualifications

• Proficiency with all Office Suite and standard office procedures.
• Ability to schedule appointments and manage calendars accurately.
• Strong written and verbal communication for patients and staff.
• Good time management and multi-tasking in a clinical office.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and check-in/check-out processes.
• Answer phones, schedule appointments, and handle routine inquiries.

Skills

Office Suite

Time management

Written communication

Oral communication

Organizational skills

Phone etiquette

Education

High School Diploma or Equivalent

Tools

Scheduling software

Job description

Mass General Brigham Incorporated is seeking a Practice Assistant II to perform administrative and clinical support for orthopedic services onsite in Boston. You will manage appointments, assist patients, and handle billing-related tasks while supporting physicians and staff in a fast-paced clinic setting.

The role requires 2–3 years of office experience, strong communication, and proficient use of Office Suite. It offers full-time hours, a day shift, and onsite work at 55 Fruit Street.